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1. I installed my new heating appliance before I knew about the program. Can I still be reimbursed?

No.  Funding for the Change Out Programs cannot retroactively reimburse for work that was completed prior to receiving the actual funding.  As such, invoices/receipts with dates prior to the initial date of application (and/or receipt of funding source) are NOT eligible for reimbursement. 

Funding is limited and is NOT guaranteed unless a purchase order has been issued.

2. Where is the Borough Air Quality office located?

We are located at 3175 Peger Road in Fairbanks, between Arctic RV and Lynden Transport.  The first driveway past Arctic RV (headed south) is the employee only entrance.  The next driveway is for public parking.  There are signs on the building indicating the way to our office.

3. I previously applied for one of the Change Out programs but was either denied or did not complete the program. Do I have to re-apply?

The programs have changed multiple times over the years. With each change in the program, the application also changes, meaning that you may have to fill out a new application depending on how long it has been since you last applied.

4. Can I replace my hydronic heater with a more efficient hydronic heater with this program?

No.  There are currently no wood or coal burning hydronic heaters that meet the emissions requirements required by both our funding source and Borough Code for Change Outs.  Any new solid fuel burning appliances (SFBAs) (ex: wood, coal, pellet burning appliances) must also be on the State of Alaska's approved list (click here).  For further details please call the Borough Air Quality office at (907) 459-1005.

5. Does my old device have to be destroyed?

If participating in the replacement or removal program, yes. In order to ensure that the old devices turned in as part of these programs are never again used in our area, they must be destroyed.

6. What happens to the old devices?

The devices being replaced must be delivered to the Borough Air Quality Office. They are later taken to a recycling facility.

7. Are businesses and rental properties eligible for the program?

All properties in the PM2.5 Nonattainment Area of the Fairbanks North Star Borough are eligible for the various change out programs.

8. I rent my house. Can I, as the tenant, apply?

Only the legal property owners can apply for the programs. Applications must be signed by all of the legal property owners.

9. Can I submit my application by fax or email?

Yes.  Application's can be submitted to our office the following ways:

• Emailed to aqip@fnsb.gov
• Mailed to 3175 Peger Road, Fairbanks, AK 99709
• Dropped off either at the desk or in the drop box outside the Borough Air Quality office door at 3175 Peger Road
• Faxed to (907) 459-1006

10. Do you recommend a particular vendor or heating appliance?

While we do not recommend or promote any particular device or dealer, all appliances installed through the various Change Out Programs are required to be installed by a Borough Listed Installer (click here for the list). Additionally, different buildings and lifestyles require different types of heating appliances. We recommend checking with local vendors to determine which appliance best suits your heating needs.